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Printing from your phone or computer
Print a PDF, photo or Office file from your phone or computer and see the price before you pay.
Members Beta
Overview
You can print from your phone, laptop or desktop computer without installing anything. You see every page and the price before anything prints.
Print a document
- On a phone: scan the QR code on the printer. On a computer: open the print link your space gave you, or the bookmark you saved. You don't need a QR code on a computer. The printer is already chosen if you used the printer's code or link. Otherwise, pick it from the list.
- Sign in with the email and password you use for the Members Portal. (If you opened the link from the Portal or Passport, you may be signed in already.)
- Choose your file. You see small pictures of every page. Pages that will print in colour are marked.
- Choose copies, paper size, colour or black & white, and one or two sides.
- Check the price and confirm.
- Depending on the printer, it prints now, or it waits until you tap Print now. See Releasing your print at the printer.
The price is held for 15 minutes. After that, ask for the price again.
Printing from a program's Print menu
There is no printer driver to install, so the Print menu in Word, Excel or your browser can't send a job to this printer. Instead, save or export the document (a PDF is best), then choose that file on the print page.
What you can print
| File | Notes |
|---|---|
| Printed as it is | |
| Photos (JPG, PNG, WebP, GIF, BMP) | One photo per page, fitted to the paper |
| Word, Excel, PowerPoint, OpenDocument, RTF, text | Only if your space has set this up. Otherwise, save the file as PDF first |
Note
Photos from an iPhone work when you pick them from Photos. A HEIC file chosen from Files is refused with a message asking for a JPG.
You can also email a document to print.
What you pay
You pay only after the printer has finished, and only for the pages it printed. See What you're charged and when and Paying with printing credit.
Your recent prints are listed on the page.
Troubleshooting
| Problem | What to do |
|---|---|
| "This printer has a problem" before the price | The printer is out of paper, jammed or similar. Tell the front desk, or try later |
| Your file is refused | It may be too big, password protected or not a supported type. Save it as PDF |
| The page says you have too many pages | There is a limit on pages per job (pages times copies). Print fewer pages or copies at a time |
| "Waited too long and was deleted" | A waiting document is deleted after a set time. You weren't charged. Send it again |
| You can't sign in | Use the Members Portal email and password |